Last Updated: 01-January-2026
Welcome to the official website of Shivani Diagnostic Centre (“Shivani Diagnostic”, “we”, “our”, “us”). By accessing or using this website and the services offered on it, including online lab test bookings, home sample collection requests, and doctor appointment scheduling (collectively, the “Services”), you agree to be bound by these Terms & Conditions(“Terms”). If you do not agree with any part of these Terms, please discontinue use of the Website immediately.
1. Use of Website
This Website is intended to provide information about Shivani Diagnostic’s services and to facilitate online requests for diagnostic test bookings, home sample collections, and doctor appointments.
Your use of the Website and any Services accessed through it is entirely at your own risk and subject to these Terms.
2. No Doctor-Patient Relationship
Use of this Website, submission of online forms, or booking appointments through the Website does not create a doctor–patient relationship between you and Shivani Diagnostic, its staff, doctors, or partners.
A formal doctor–patient relationship is established only when a consultation is confirmed and conducted by a licensed medical practitioner.
3. Medical Disclaimer
- All medical information, articles, reports, and related content on this Website are provided for general informational purposes only.
- The Website’s content does not constitute medical advice, diagnosis, treatment, or professional recommendation.
- You should always seek the advice of a qualified healthcare provider with any questions you have regarding a medical condition or treatment plan.
4. Appointments & Services
- This Website enables users to request diagnostic test bookings, home sample collections, and doctor appointments.
- Appointment requests and test bookings are subject to confirmation and depend on availability of slots, locations, and partner resources.
- Shivani Diagnostic reserves the right to reschedule, modify, or cancel bookings or appointment requests at any time for operational or clinical reasons.
5. User Responsibilities
By using this Website and its Services, you agree to:
- Provide accurate, complete, and up-to-date information when submitting any form or request.
- Ensure that contact information (such as phone number and email) is valid and accessible to receive confirmations and communication.
- Use the Website only for lawful and appropriate healthcare-related purposes.
- Not submit false, misleading, or harmful information through any part of the Website.
6. Intellectual Property
All content on this Website, including text, graphics, logos, images, video clips, software code, and design (collectively, “Content”), is the intellectual property of Shivani Diagnostic or its licensors and is protected under applicable Indian and international laws.
You may not copy, reproduce, distribute, modify, display, or otherwise use the Content without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- Shivani Diagnostic is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this Website or its Services.
- Shivani Diagnostic does not guarantee uninterrupted or error-free access to the Website.
- We are not responsible for the actions, omissions, or clinical decisions of independent medical practitioners or third-party partners.
8. Third-Party Services
The Website may contain links to third-party websites, services, partners, payment gateways, or healthcare providers. Shivani Diagnostic:
- Does not control these third parties or their practices.
- Is not responsible for the accuracy, content, or privacy practices of linked third-party sites.
Accessing third-party services through the Website may be subject to additional third-party terms and policies.
9. Privacy
Your use of Shivani Diagnostic’s Website and Services is governed by our Privacy Policy, which explains how personal and sensitive information is collected, used, stored, and protected. By using this Website, you consent to such data handling as outlined in the Privacy Policy.
10. Changes to Terms
Shivani Diagnostic reserves the right to update or revise these Terms at any time. The latest version will be posted on this page with an updated “Last Updated” date.
Your continued use of this Website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from or related to these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the competent courts in [City/State — insert appropriate location where Shivani Diagnostic is registered].
12. Contact Information
If you have questions, comments, or complaints regarding these Terms or your use of the Website, please contact us:
📍 9-B Bhawanipur Colony, Annapurna Road, Indore, MP – 452009
📞 0731-2482243 / 4053074
📧 shivanidiagnostic396@gmail.com